Company Policies:

  1. Client Respect and Confidentiality:

    • We maintain the highest level of respect and confidentiality for all clients.

    • Personal information shared with us will be kept strictly confidential and used only for the purpose of providing tailored coaching and wellness services.

  2. Individualized Attention:

    • Each client will receive personalized attention and customized plans that cater to their specific needs and goals.

    • Regular assessments and adjustments will be made to ensure continuous progress.

  3. Professional Conduct:

    • All staff members are expected to conduct themselves with professionalism, integrity, and honesty.

    • Continuous professional development and staying updated with industry standards are mandatory for all coaches and instructors.

  4. Client Commitment:

    • Clients are expected to commit to their wellness plans, attend scheduled sessions, and communicate any changes or cancellations at least 24 hours in advance.

    • Respectful and open communication between clients and coaches is encouraged to ensure the best outcomes.

  5. Health and Safety:

    • The health and safety of clients and staff are paramount. All sessions, whether in-person or virtual, will adhere to safety guidelines and best practices.

    • Clients must inform their coach of any medical conditions, injuries, or other health concerns prior to starting any program.

  6. Feedback and Improvement:

    • Client feedback is valued and used to continuously improve our services.

    • Regular surveys and open channels for feedback will be maintained to ensure client satisfaction and service excellence.

  7. Cancellation and Refund Policy:

    • Sessions canceled with less than 24 hours’ notice may be subject to a cancellation fee.

    • Refunds for prepaid packages will be considered on a case-by-case basis and may be subject to administrative fees.

  8. Use of Facilities and Equipment:

    • Clients are expected to use facilities and equipment responsibly and follow any guidelines provided by their coach.

    • Any damage caused by misuse will be the client's responsibility.

  9. Ethical Standards:

    • All services provided will adhere to ethical standards and practices.

    • Any conflicts of interest will be disclosed and managed transparently.

By adhering to these policies, Love Your Lifetime aims to provide a supportive, effective, and enjoyable experience for all clients, helping them to achieve a lifetime of wellness and happiness.